Comprehensive Pain Management Specialists 858-453-7700
I am writing to express my sincere appreciation for the outstanding customer service provided to me by CPMS staff Rena.
I was seen in the Rancho Bernardo office, my usual office is La Jolla, on Tues the 23rd for a cervical epidural. That visit turned into a situation where I needed to ask Dr. Chisolm to please order some diagnostic tests so I could see another specialist long after I have left the office that day. I sent an email and later received a call from Reyna to say the doctor had
ok'd the orders.
When I explained the totality of the circumstances she listened carefully, understood the circumstances globally, and then worked with me as a team to get the best scheduling result possible.
She stayed on top of the situation, was very professional, kind, a great strategist and followed through on every thing she promised she would. And she did so in such a positive kind demeanor. She is truly an asset to your office and I want to make sure you are aware of this and both doctors are aware.
Thank you for everything and please make sure you acknowledge her excellence in her job!!
Kelli, San Diego, CA
It was a pleasure meeting you, you're so kind and very helpful.
- Rosa, San Marcos, CA
Yadira is the right person for the job, she is always very pleasant and caring.
- Jon, Escondido, CA
Angelique is very courteous and friendly.
- Frank, San Diego, CA
John is fantastic!! He is always very personable and has a great joke to brighten my day.
- LeAnne, El Cajon, CA
John is very nice, friendly and always smiling.
- Jay, Escondido, CA
Rena is a lovely and helpful young lady.
- Kathy, Poway, CA
Monique is truly a rare,helpful and cheery representative of your firm. We are lucky to have her help.
- Tom, San Diego, CA
Monique provides excellent service.
- Kelli, San Diego, CA
Mrs. Maria Aceves is always so pleasant, patient and kind. I am so grateful for her help.
- Diane, Escondido, CA
Rena is always pleasant and helpful.
- Janis, San Marcos, CA
John is always super sweet and professional. Great to have as a staff member. Keep him around!
- Heather, Escondido, CA
Thank you for making me laugh during what could have been a high stress procedure.
-Tonya, Ramona, CA
Dr. Chong is always considerate about my pain.
- Angelina, Escondido, CA
Big John always has a smile on his face and will do anything to help a patient! He goes the extra mile!
- Don, San Marcos, CA
Jessiann is always so sweet.
-Ryan, San Diego, CA
Mrs. Aceves always hits the right spot with trigger point injections plus she is very, very nice.
-Barbara, Escondido, CA
Briana was very helpful and professional.
- Valerie, Ramona, CA
Monique is an excellent receptionist and always helpful.
- Brad, San Diego, CA
Below is the link to the blog I had written. It is used by one of our NMCSD providers, Dr. Kevin Byrne, who works with the wounded warriors as well as shared with patients on the RAP website.
- Johanna, San Diego, CA
I have been treated at CPMS for about six years for extreme lower back pain and right-leg sciatica following two failed surgeries by other providers. My case proved to be difficult to find treatment to reduce discomfort, but Dr. Chisholm and PA-C Maria Aceves were very diligent in tailoring treatment that has provided great relief and allowed me to continue with most of my retirement activities. Ms. Aceves especially has been exceptionally sensitive and responsive to the particulars of my condition, and has managed my case with the utmost professionalism and empathy. I would heartily recommend CPMS to anyone suffering problem pain and discomfort.
- Pete, Fallbrook Ca.
The doctors here are great and are very helpful. I have been going here for over 2 years and I am very happy with their services. Their procedures are fast and they are comforting. Overall I highly recommend CPMS!!
-Jillian, San Diego, CA
Words really can not describe how grateful my Grandma and myself are for your compound cream. Honestly for the first time in the past 4 years my Grandma has been pain free! This is month three and she hasn't built up any tolerance to the cream. Thank you so very much!
- Shannan and Rose, San Diego, CA
Rena and John are always kind and professional.
- Cheryl, San Diego, CA
John was so kind to get me into a room to lay down. I was in so much pain.
- Linda, San Diego, CA
Thank you for caring and for helping me reduce my medications...allowing for a healthy body.
-Susan, San Diego, CA
Maria Aceves is so nice, I really like her!
-Sherry, San Diego, CA
Monique is very helpful in getting an earlier appointment for my epidural. Very Helpful!
-Rosemary, La Jolla, CA
Monique has a great smile and is very pleasant!
- Matt, Carmel Valley, CA
Phoenix is fantastic and very professional as well as caring. Thank you.
-Rosemary, Ramona, CA
Yadira is really helpful. Very sweet when I am stressing out. Goes out of her way and makes time to make my job easier.
- Jeni, Poway, CA
Monique s a friendly, kind and helpful person. It's nice to see smiles. Just stay that way.
-Suzi, UTC, CA
Lizz is very friendly and helpful. Thank you.
-Kathy, Rancho Bernardo, CA
Thank you for being patient and positive, you took on a complicated person as myself.
-Suzi, UTC, CA
You're an incredible Dr., so professional, kind and knowledgeable. The whole office staff are so helpful and kind.
-Mariann, San Diego, CA
Maria Aceves, PA-C has always taken wonderful care of me and has lowered my medicines to a safer amount. She truly cares about her patients.
-Susan, Ramona, CA
Alicia is always so helpful especially when she is so busy.
- Suzi, UTC, CA
John is always so kind and caring.
Trish, Rancho Bernardo, CA
John is always very personable and makes each patient feel comfortable and welcome! He always has a smile on his face.
-Susan, Escondido, CA